Agile Business Navigator

You make lemonade, right? Getting plenty tired of lemonade.

Each year I try to buy myself an end of year present. Most of them have been successful, some, not so much. Last year it was a pair of boots I never wore – silly given that I live in Southern California. I managed to repeat the bad choice this year with a guitar. I haven't played since I was a teenager.

I opened it up, started to tune it and the last string wouldn't hold the note. Close inspection revealed that the tuning key was cracked. A quick phone call to customer service and they told me they were out of the guitar, couldn't offer any parts, couldn't tell me where to get it repaired. My only option, return it. Granted, I should be happy with getting my money back, but I'm bummed. No guitar and a perfectly good (unusable) iPhone app that I've been working on to tune it with.

If you sell guitars, shouldn't you also sell parts for guitars?