A client of mine is dealing with a problem I see over and over and it all stems from a lack of communication.
The employees spend most of their time dealing with who did what, when they did it, why they did it incorrectly and worst of all, who is responsible for the whole mess. [...]
Entries from November 2008
Just Solve the Problem
September 29th, 2006 · No Comments
Tags: Uncategorized
The Problem with Email
September 25th, 2006 · No Comments
One of my clients experienced an issue with the lack of email communication follow up. You’ve had it happen to you. The client says “I sent you x emails and I never heard back from you.” It may have cost a sale, a lead or just an extra bit of email fur [...]
Tags: Communication
RSS Rudeness
September 18th, 2006 · No Comments
I read lots of blogs via my RSS reader. Some I receive via email notification. Lately I’ve noticed that many of the RSS feeds and the email notifications no longer contain content. Just an irritating blurb that if I want to read the posting I have to visit the blog or website. [...]
Tags: Blog
